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Vacancy Supervisor
Town
Employer Starbucks
Vacancy type Full Time Job
Reference number Sup62649
Form of employment Not specified
Salary / Rate Not specified
Hours Not specified
Published 02/07/2020
Closing date 06/08/2020

Description

This position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.

Duties

Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition. Utilizes operational tools to achieve operational excellence during the shift.

Essential criteria

Maintain regular and consistent attendance and punctuality Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security - Experience in a position that required constant interacting with and fulfilling the requests of customers Comply with, coach and model Starbucks dress code Experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

Desirable criteria

Not specified

Additional information

Not specified

Documents

No documents available

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