Supervisor


Mamas & Papas

Mamas & Papas are looking to recruit an experienced Supervisor for their Fort Kinnaird store.

Contract: Full time 40 hours per week

Wage: £9.00 per hour plus Bonus & Benefits

Flexibility required to work 5/7 days around the store hours of Mon-Fri 10am-8pm, Sat 9am-6pm, Sun !0am-6pm

About the Role

Shopping for a new baby can be a daunting experience for any parent, so it helps to have a friendly face on-hand with expert advice. That’s why we pride ourselves on delivering the best customer service for new parents.

Our Supervisor position is all about being a role model for store colleagues, helping them to deliver a consistent brand experience for customers. They work closely with the Management Team to achieve the store’s Key Performance Indicators.

Your responsibilities would include coaching the Sales Consultants to deliver individual sales targets; assigning team tasks and ensuring they’re completed within set timeframes; and training colleagues on policies, procedures and compliance matters. You would also be required to make sure any relevant information is communicated to the team, and maintain the procedure standards of both front and back of house. In addition to this, a Supervisor manages deliveries, keeping a close eye on the process, highlighting any discrepancies.

The position is an X hour contract, inclusive of evening and weekend shifts. It’s an incredibly hands on role, with the responsibility of being a key holder. 

 

About the Person

We’re looking for an established Senior Sales or Top Level Sales Advisor, Supervisor or Team Leader with experience working in a retail high street, non-food environment. Ideally, you will have specialised in customer, sales and operational areas with previous experience of leading a Sales Consultant team.

We care deeply about our customers; doing everything we can to support them at this time in their lives. This passion for customers is something we hope to find in our candidate. We love vibrant, supportive, imaginative and warm personalities; people with an eager, hands-on approach to dealing with daily challenges.

 

To apply, please go to:

https://careers-mamasandpapas.icims.com/jobs/1262/supervisor—edinburgh-fort—40-hour-contract/job