Full Time and Part time Baristas


The Coffee Gallery

The Coffee Gallery, Musselburgh looking for Full Time and Part time Baristas

Salary : Exceeds NMW Criteria

Hours: Full & Part Time

Exciting opportunity in a new independent coffee business.  The chance to help, grow and develop with a new business.  The desire to learn is needed, the ability to be flexible is a must and the dedication to work hard should be a given.  Our success, would be your success, loyalty will be rewarded, and progression encouraged.   If you are a people person and love the idea to creating a great product, get in touch.

Key areas of responsibility:

Serve customers efficiently with food and drink orders and take payments.

Assist in preparation of cafe and counters before, during and at the end of service.

Offer customers amazing standards of customer service and care.

The role includes:

Demonstrating the highest standards of customer welcome and care when assisting customers  at the counter and delivering orders to tables.

Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience  and repeat business.

Ensuring adequate stock levels of supplies and consumables for café area, managing orders and stock rotation.

Managing queues and meeting customer expectations, upsell to maximise profit.

Service of hot and cold beverages, cakes and other food items.

Keeping the areas tidy and clean including table clearing, removing dirties and waste.

Handling customer complaints in the first instance and reporting feedback to the Managers.

 Working within established guidelines and operating procedures.

Responsible for security (product and cash), taking payments accurately and  be vigilant for shoplifters and fraudulent credit cards etc.

Keeping up to date with special promotions and creating displays.

Ensuring compliance with all legislation, H&S and food hygiene.

The personal skills that is required for the job:

Having a friendly and engaging personality, a good communicator, able to work under pressure.  Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.

Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.

Assistants will be on their feet for most of the day and may be required to lift and carry trays and crockery, restocking shelves etc.

You should have a comprehensive understanding of the menu and have a keen interest in local food and drink, especially in our range of coffee.

An effective, well organised and efficient team player with a strong sense of discipline and urgency.

Knowledge of till operation and cash handling.

Food Hygiene training / qualifications, trained Barista or with previous catering experience advantageous, but not necessary as full training will be given.

 

Application Process

To apply for this position please send CV with Covering letter to
arconp@thecoffeegallery.co.uk