HMRC are recruiting upto 150 Customer Service Consultants to be based in Edinburgh City Centre.
Full-time; 37 hours per week, 5 days out of 7 across various patterns between 8.00am-10.00pm
Part-time; minimum 25 hours per week, various patterns between 8.00am-10.00pm, requests accommodated if compatible with business need
Please only apply if you can commit to this type of working pattern.
- First point of contact for HMRC customers (phone, letter, email, webchat)
- Resolve/signpost customer queries
- Strong communication skills
- Dedication to high level service
- Ability to handle fast-paced conversations
- Ability to provide quick, clear information
- Supportive and enthusiastic attitude
- Ability to do basic calculations
- 250-word example – communicating & influencing behaviour
- Civil Service judgement test
To apply, please go to: https://www.joinedupforjobs.org/noticeboard/133?category=employment_opportunities
To apply for this job please visit the following URL: https://www.civilservicejobs.service.gov.uk/csr/index.cgi?SID=cGFnZWNsYXNzPUpvYnMmb3duZXI9NTA3MDAwMCZwYWdlYWN0aW9uPXZpZXd2YWNieWpvYmxpc3Qmam9ibGlzdF92aWV3X3ZhYz0xNjYzMjk4JmNzb3VyY2U9Y3Nxc2VhcmNoJm93bmVydHlwZT1mYWlyJnNlYXJjaF9zbGljZV9jdXJyZW50PTEmdXNlcnNlYXJjaGNvbnRleHQ9OTI2MzcwODAmcmVxc2lnPTE1Nzk1Mjg2NjMtYjQ4ODcxNzY2NjNlZDc2ZmNhOGNhMTNjODM4N2E1N2EyM2FhNDgzNA== →