Fixed Term Contract
Wage: in excess of NMW/NLW
Hours: 16-20 hours per week contracts are available.
As a Customer Service Advisor, it is you who will guide our customers through the world of parenting – in many cases for the very first time!
You will be responsible for giving our customers the best impression and experience of Mothercare and the first person they meet when they enter our store. We are looking for helpful, enthusiastic and knowledgeable people, giving our customers trust in your expert advice. We offer a competitive hourly rate, on the job training and an opportunity for career progression for the right person.
We need our Customer Service Advisor’s to have the following skills:
A passion for customers
Excellent verbal communication skills
An open, enthusiastic and positive approach
The ability to work within a team
Flexibility to support the business
The ability to build rapport with customers quickly
Good questioning and listening skills
Confidence to advise and demonstrate to customers the features, actions and benefits of our products
Able to work efficiently in a pressurised environment
High standards of personal presentation
Excellent retail standards and visual merchandising skills